Mobile FAQ - POF's iPhone App

What is the POF iPhone application and why should I use it?

The POF iPhone application gives you access to many POF features on your iPhone.

POF.com now has a mobile app for both iPhone and Android users. With the iPhone app, you can access many of the site’s features on your phone. You can upload an image, edit your profile, search for users, and read and reply to messages. You can also view your matches, your favorites and the users who have viewed your profile. Our exclusive “Mobile Users” feature gives you access to singles near you who are also using our app.


How do I start using the POF iPhone app?

You need an Apple iPhone, iPad, or iPod touch (with software version 3.0 or later). You will also need network access through your carrier, or WiFi Internet access.


How do I download the application?

The iPhone application is available from iTunes.

Click here to download the POF iPhone app!


How much does it cost to use the POF iPhone application?

The app is 100% free to download and use.


In which languages is the iPhone app available for download?

The app is available in English, French, Spanish, Portuguese, and German.


I’m not in the United States or Canada, can I still use the application?

Yes! The app is available internationally.


I installed the application on my iPhone. How do I log in and use the application?

If you have previously registered with POF, use your existing username and password to log in to the application.

If you are new to POF, simply launch the app and click "Sign Up Now" on the main page. It only takes a few moments to create an account and get started!


How can I upload a photo on the app?

You can upload a photo with the POF app by following these instructions:

  • Log in to the app
  • Tap "Images"
  • Tap "Upload Image" and follow the instructions.

  • Can I edit my profile on the app?

    Yes! To edit your profile:

  • Log in to the app
  • Go to Profile
  • Tap "Edit Profile"
  • Make the desired changes, scroll down to the bottom of the page, then click "Update Profile".

  • How does the search work?

    The search feature uses your iPhone’s GPS or zip/postal code to determine your location. The GPS must be enabled for this feature to work. If your GPS isn't enabled, we will determine your location by using the zip or postal code you provided when you signed up.

    Note: your exact position will never be revealed to other POF users. The feature uses your location to deliver matches in your immediate vicinity. Please review the terms of POF’s privacy policy: (http://www.pof.com/terms.aspx).


    How do I turn push notifications on and off?

    The POF iPhone app will send you notifications when you have a new message. To turn these notifications on or off, follow these instructions:

  • On your iPhone (not in the app) go to SETTINGS.
  • Go to NOTIFICATIONS.
  • In the list of apps, select POF.
  • There, turn the "Alerts" on or off.

  • How do I turn GPS on and off in the app?

    The POF iPhone app offers you the option to use your current location instead of your zip or postal code. To turn this feature on or off, follow these instructions:

  • On your iPhone (not in the app) go to SETTINGS.
  • Go to LOCATION SERVICES.
  • In the list of apps, select POF.
  • There, turn location services to on or off.

  • How do I log out of the app?

    To log out of the app, simply go to the home page and tap "Logout".


    I need more help using the app. What should I do?

    If you have other questions about our app, please check our help section:

    FAQ


    I’m having trouble with the iPhone app. What should I do?

    Please make sure that you have the most up-to-date version of the application. If you continue to experience difficulties with the application, please contact mobile@pof.com for support.


    Download the POF iPhone App         Or the POF Android App!